Shipping Policy

Thank you for choosing Photo Magnet Canada. We are committed to providing you with high-quality products and excellent service.

Please review our shipping policy to understand how we handle shipping and delivery for your orders.

Order Processing Time:

All orders are custom made with care and processed within [1-2] business days.
During peak seasons or promotions, processing time may be slightly longer.
Bulk orders more than 250 pieces may require additional processing time. Please allow extra 2-3 business days for bulk custom orders to be completed.
You will receive a notification once your order has been shipped.

Shipping Rates and Delivery Estimates:

We offer the following shipping option:

Standard Shipping: Estimated delivery time [3-7] business days after shipment.

Flat shipping rate $9.99 for orders under $100

Free Shipping for orders over $100

International Shipping: Currently, we just ship to Canada.

Shipping charges for your order will be displayed at checkout.
Due to transit times and scarce transportation options, we are unable to ship to Northwest Territories,Yukon and Nunavut.
To qualify for free shipping, your pretax total due must be above the required amount.
Delivery on Saturday and Sunday not available.
Orders are processed and shipped Monday-Friday (excluding holidays).

Shipping Confirmation and Order Tracking:

Once your order has shipped, you will receive a tracking number via email. You can use this number to monitor your shipment's progress.

If you do not receive a shipping confirmation email, please check your spam folder or contact us at info@photomagnet.ca

Lost and Damaged Packages

If your order is damaged during shipping, please contact us within [2] days. For lost packages, we will work to resolve the issue as quickly as possible.
However, Photo Magnet Canada is not responsible for damage or loss of goods that occurs after delivery to the shipping address provided at checkout.

Returns and Refunds

If you have any questions about shipping or need further assistance, feel free to reach out to us at [info@photomagnet.ca]. We’re here to help!